Services: Joanne Miles Consulting


 I offer bespoke consultancy, coaching and training services, with six main areas of expertise related to development and improvement:

Project planning

This involves working with clients face-to-face and by phone and email to ensure any improvement initiatives are well planned and can deliver outcomes. This includes work on scoping the business case, producing a practical project plan, developing a communications strategy suited to context, identifying ways to monitor progress and disseminate good practice. As part of this work, I share good practice, potential pitfalls and tips from the projects I have worked on elsewhere. I also work with senior management teams to develop a robust implementation plan for embedding project management approaches and methods in the organization.


Supported Experiments 

This involves working with colleges and schools that want to improve performance in teaching and learning and create a more innovative and collaborative culture. The Supported Experiments action research model, promoted by Geoff Petty, is one of the most dominant professional development models in the education sector. It is an effective way of engaging staff in improving their practice and sharing the results, so the outcome is a more positive culture of continuous development.

I have supported over thirty colleges and schools to build their project management and coaching capacity for Supported Experiments, often in collaboration with Geoff Petty. This process helps them to engage staff, plan effectively and keep up momentum during the action research cycle. Through this experience, the college/school builds capacity to implement other initiatives more effectively in future, as they acquire a range of skills and approaches to support the process.

Supported Experiments take place in five stages. Teachers:

  • Identify key issues or areas to develop in their teaching, to meet learners’ needs
  • Investigate evidence-based strategies and methods that have been shown to work in large scale research studies
  • Plan an experiment to address the area of interest
  • Share findings with colleagues, receive coaching and support from them
  • Embed improved practices and disseminate findings both inside and outside the organization



I am a qualified and experienced coach and acted as special adviser on the 2019 Education and Training Foundation National Development Programme for Advanced Practitioners in the UK. I have supported over thirty colleges with the set up and skills development of their coaching/Advanced Practitioner groups.

I deliver a range of 1:1 and group sessions related to solution focused coaching approaches. These approaches are useful in motivating people to change/develop, make an improvement plan and take the steps to carry it through into action.  These skills can be used to improve managers’ performance, to develop teaching and learning expertise and to help strategic planners think and plan more effectively.

In relation to solution focused coaching, I deliver the services below:

  • Training for groups to build their solution focused coaching skills -for Advanced Practitioners or Teaching and Learning Coaches or curriculum managers
  • 1:1 appointments with staff to discuss coaching experiences, review progress and form an individual action plan
  • Group review sessions related to issues that arise in coaching conversations – trouble shooting followed by action planning next steps
  • Consultancy and planning support on setting up and developing your coaching/Advanced Practitioner network
  • Training on how to embed coaching in your culture so that it joins up with wider quality improvement cycles and initiatives


Teaching and Learning CPD

I have delivered at national conference events for Sector Training, New Bubbles Grade One Training, National Advanced Practitioner Conference, AOC and ATL Union on a range of CPD topics.  I have over twenty-five years of experience in teaching and teacher training in the post 16 sector.

I deliver a range of bespoke sessions to help teachers improve their skills in the classroom. Some key areas of interest are:

  • Making learning stick using insights from cognitive science
  • Stretching and challenging learners through planning and classroom approaches
  • Feedback and feed forward skills to create improvement
  • Using questioning techniques to engage and stretch learners
  • Practical approaches to embedding English into classroom practice
  • Maximizing learning with apprentices


Lesson Observations

For many years I have been supporting colleges and schools on their journey from graded to ungraded developmental lesson observations and have presented at a series of national events on this theme, often in collaboration with Professor Matt O’Leary. I am the author of a chapter on coaching within lesson observations in the book edited by Professor Matt O’Leary, “Reclaiming Lesson Observation

I am an experienced observer of lessons, both for developmental and quality purposes, so provide services in this area.

  • Consultancy and planning support on improving observation cycles so that they deliver development for the college/school
  • Consultancy and training related to setting up effective peer observation cycles
  • Developmental feedback training for observers so that their feedback leads to improvement
  • Observing live teaching and giving constructive written and oral feedback
  • Solution focused coaching training for observers, teacher educators and coaches/mentors, to foster reflection and development


Performance Management

I work with colleges to create a culture in which performance is managed in fair, positive and robust ways. This involves:

  • Consultancy and planning support to join up elements of the performance management, quality improvement and CPD cycles, with a focus on tracking, monitoring and accountability
  • Training for managers on putting teaching and learning at the heart of their work with teams, to create a positive culture of improvement
  • Training for managers on tackling under performance and developing strong performers
  • Training for managers and coaches on using coaching approaches to drive action plans forward into practice




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